Question 1

What makes our communities stand out from others?

Accepted Answer

Our communities stand out by offering spacious apartments with superior finishes at more affordable prices compared to other options in the area. Located just 28 minutes from Manhattan, our residences feature open-concept layouts, high-end stainless steel appliances, elegant stone countertops, and custom cabinetry—all designed for comfort and style.

Residents enjoy the added convenience of in-unit washers and dryers, with select units offering private terraces for a personal outdoor retreat. Beyond the apartments, our communities provide exceptional amenities such as pet-friendly parks, exclusive access to the VIP Country Club cabanas, and proximity to New Rochelle’s waterfront, which includes a pool, beach, tennis and basketball courts, BBQ grills, and exciting club events.

With significantly more space, top-tier finishes, and competitive pricing, our communities offer a truly elevated living experience in a prime location.

Question 2

Where are you located?

Accepted Answer

Our management office is located on the ground floor of 32 Burling Lane, New Rochelle, NY 10801.  Our award-winning portfolio of luxury rental communities are centrally located in the heart of Downtown New Rochelle.

Our communities are perfectly situated with easy access to a variety of transportation options, including Amtrak, major highways (i95 & The Hutchinson River Parkway) making it a convenient hub for commuters. The Metro-North train service offers a quick and efficient ride from the New Rochelle Transit Center to Grand Central Station in just 28 minutes, providing residents and visitors with seamless connectivity to Manhattan. Whether traveling by car or train, the area offers unmatched convenience for both work and leisure.

Question 3

Are you pet friendly?

Accepted Answer

We are a pet-friendly community and warmly welcome the smallest members of your household! Each apartment can have up to 2 pets, with non-aggressive dogs and cats accepted. Our community features two pet parks where your pets can enjoy safe, enclosed spaces to stretch their legs. A $300 registration fee and a $50 monthly fee per pet apply. We look forward to meeting your furry friends!

Emotional Support Animal (ESA) Accommodation Policy

1. Policy Overview
NewRochelleApartments.com LLC provides reasonable accommodations to individuals with disabilities, including allowing Emotional Support Animals in housing where pets are otherwise restricted or subject to additional fees. To maintain the integrity of this process, all ESA requests must follow the procedures outlined below.

2. ESA Request Requirements
Tenants must submit the following before bringing the ESA onto the premises:
	a. Written Request
		• The type, size, and breed of the ESA.
		• How the ESA assists with the tenant’s disability-related needs.
	b. Verification from a Licensed Provider
• A letter dated within the last 12 months.
• From a licensed healthcare professional with whom the tenant has an 				ongoing therapeutic relationship of at least 30 days.
• Must include license number and contact information.
• Must confirm the tenant’s qualifying disability and the ESA’s role in alleviating symptoms.
Note: Online ESA certifications without a real therapeutic relationship are not accepted.

3. Additional Documentation
• Proof of current vaccinations and licenses (as applicable).
• Clear photo of the animal.
• Signed liability agreement acknowledging responsibility for damages caused by the ESA.

4. Review Process
Requests will be reviewed within 10 business days. Approval may be denied if:
• Documentation is incomplete or unverifiable.
• The animal poses a threat to health, safety, or property.
5. Misrepresentation
Knowingly falsifying ESA claims or documentation may result in:
• Denial of accommodation.
• Lease termination.
• Legal action.

6. Fees and Liability
No pet fees or deposits will be charged for approved ESAs in compliance with the FHA. However, tenants are responsible for:
• Tenant shall indemnify and hold Landlord free and harmless from all costs, damages and expenses arising from pet.
• Tenant shall be liable for all damages to Unit and/or premises including but not limited to pest removal resulting from pet.
• If approved pet discontinues residing in Unit, Tenant shall not replace pet with a similar or dissimilar pet without prior written consent of Landlord.

7. Annual Renewal Required
ESA documentation must be resubmitted annually for continued fee exemptions.

8. Policy Revisions
NewRochelleApartments.com LLC may update this policy in accordance with changes to local, state, or federal law.

Question 4

What are the minimum qualifications?

Accepted Answer

The source of one’s income does not disqualify a potential tenant from being accepted into the community.  Every tenant must go through the same exact screening and approval process.   We use a Weighted Application Scoring System.  This Scoring Rubric assigns points for income, credit, rental history, employment, etc.  Each tenant must receive a minimum of 75 cumulative score in order to qualify.  Some of the factors include:

1. Enhanced Income Verification
Target is 3.5+ times the monthly rent from employment, retirement, or recurring non-voucher sources.

2. Liquid Asset Threshold
Target is 2+ months rent. 
   
3. Employment History Standard
Target is 12+ months of continuous employment (with exceptions for retirees).

4. Higher Credit Score Minimum
Our Target FICO score is 660+.

5. Strict Rental History Review
    •    No evictions (regardless of outcome).
    •    No more than 2 late payments in 12 months.
    •    Full landlord reference required.

6. Criminal Background Check
Target is a clean record. Applicants are automatically disqualified if they have had a felony convictions in the last 7 years related to violence, property damage, or drug trafficking among others convictions.

7. No Guarantors Allowed
We encourages financially qualified tenants to discourages to minimize financial hardship and legal proceedings.  Co-signors with strong credit and income are accepted.

8. Require Face-to-Face Interview
We require a brief, documented meeting or virtual interview with the leasing agent to assess basic communication and interest.

9​. Proof of Identity
We require proof of identity in the form of government issued ID with recent photograph.

10. Use of Weighted Application Scoring System
	•    We use a scoring rubric that assigns points for income, credit, rental history, employment, etc.
	•    Incomplete information is given no weight.
	•    An applicant is approved only if they receive a 75 cumulative score or more.

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Pre-Qualification Form
 Prospective tenants who would like to determine whether they are likely to be approved may complete our quick self pre-qualification form prior to scheduling a tour. The process takes less than a minute using the following link:
https://nr-acom-tenant-pre-qualify--nracom.replit.app.(https://nr-acom-tenant-pre-qualify--nracom.replit.app/)

How to Complete the Form
1. Click the link to open the online pre-qualification form.
2. Enter the monthly rent for the specific unit you are interested in.
3. Provide your gross monthly income (include voucher amounts as part of your total income).
4. Enter your liquid assets (such as savings).
5. Provide your employment history.
6. Enter your credit score.
7. Provide your rental history and background information.

Your total score will be calculated automatically. If you score 75 points or higher, you are most likely to be approved and may schedule a tour at your convenience. If your score is below 75, please contact the leasing office for further guidance.

For additional information please contact mgt@NewRochelleApartments.com

Question 5

What is included in the rent?

Accepted Answer

Rent includes water, sewer, garbage, local amenities and access to off-site amenities at the VIP Country Club from Memorial Day to Labor Day. Tenants will enjoy exclusive access to New Rochelle’s waterfront, featuring a pool, beach, tennis and basketball courts, BBQ grills, and various club events. The perfect setting for relaxation and recreation all summer long!

There are fees related to optional lease add-ons: fees 
1. Garage Parking: $250/month per spot
2. Pet Registration: $300 plus $50/month
3. Storage: $75/month per bin

Question 6

Can I schedule a tour?

Accepted Answer

Tours are provided by appointment only.   You can schedule a tour at your convenience a few different ways:
1. By phone: 914-636-6070.
2. By email: Mg(Dylan@NewRochelleApartments.com)t@NewRochelleApartments.com
3. Online:  https://www.newrochelleapartments.com/book-online

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